HomeFAQs
Questions and answers.
Everything families and partners ask us most often, in one place. Search, or pick a topic.
The cookers
Do I need special pots?
Induction needs induction-compatible cookware. Ask your agent which pots come with your cooker. The Electric Pressure Cooker has its own pot.
What can I cook?
Stews, rice, beans, soups, chapati, chai and much more. The everyday meals your family already loves.
Which cooker is right for my family?
The Induction Cooker is best for frying, boiling, chapati, chai and everyday meals, and has smart metering that tracks usage. The Electric Pressure Cooker is best for beans, rice, stews and cereals, and cooks more than three meals on one unit of electricity. Many families use both.
What is smart metering?
The Rasasa Induction Cooker can track how much it is used. This helps us support customers and measure the real impact of electric cooking.
Costs and paying
How much electricity does cooking use?
The Rasasa Electric Pressure Cooker can cook more than three meals on one unit of electricity.
Does it work with my LUKU prepaid meter?
Yes. The cookers plug into an ordinary socket and use the electricity you already buy, prepaid or postpaid.
How do I pay for a cooker?
Ask us about payment plans and partner programmes such as On-Bill Financing with TANESCO, which lets households pay through flexible payments.
How much does a cooker cost?
Prices depend on the cooker and the programme. Message us on WhatsApp for current prices and any subsidies available in your area.
Safety
Is it safe with children at home?
There is no open flame, no gas and no smoke. Ask your agent to show you the safety features of your cooker.
Does the glass top get hot?
Induction heats the pot, not the glass. The surface only warms from the hot pot sitting on it, and cools quickly once the pot is removed.
Will my kitchen still get smoky?
No. Electric cooking is smoke-free, so walls, pots and clothes stay clean.
Buying and support
Where does Rasasa work?
We work in Dar es Salaam, Dodoma, Morogoro, Arusha, Mwanza, Lindi, Zanzibar and other communities. Message us on WhatsApp and we will connect you with someone near you.
Can I see it cook before I buy?
Yes. We run community demonstrations and our agents will show you the cooker working with the meals you know.
What if I need help after I buy?
Our agents and call centre support you after the sale. Message us on WhatsApp or call +255 767 528 833.
Partners and investors
How can my organisation partner with Rasasa?
We work with government institutions, development partners, investors, financial institutions, technology companies and research institutions. Visit the Partner with us page or email admin@rasasaafrica.com.
Where can I learn more about Rasasa?
Read our company profile online at rasasaafrica.com/profile, download it as a PDF, or email admin@rasasaafrica.com for partnership materials and data.
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Still have a question?
Message us on WhatsApp or call +255 767 528 833. We reply in English and Swahili.